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Get to Know Your Customer: Workbook 1 (Crisp Retailing Smarts) ebook

by Robert Taggart


Start by marking Get to Know Your Customer, Workbook 1 . .Benefits: This worbook-style book is designed to be "read with a pencil.

Start by marking Get to Know Your Customer, Workbook 1 as Want to Read: Want to Read savin. By building relationships carefully, the retail sales associate can help create loyalty so customers will return again and aga In Workbook 1: Get to Know Your Customer, the retail sales associate will learn how to determine customers' needs by listening and asking questions, how to give customers an appropriate greeting, and how to refer customers elsewhere when necessary. By building relationships carefully, the retail sales associate can help create loyalty so customers will return again and again.

Crisp Retailing Smarts.

In Workbook 1: Get to Know Your Customer, the retail sales associate will learn how to determine customers' needs by listening and asking questions, how to give customers an appropriate greeting, and how to refer customers elsewhere when necessary. It is an excellent workbook for self-study, as well as classroom learning. Crisp Retailing Smarts.

Your Customer Retail Workbook . The learning objectives for Get to Know Your Customer are listed below. Preface Welcome to the Crisp Retailing Smarts Series, designed specifically for the retail sales associate

Your Customer Retail Workbook 1. ww. xzopress. They have been developed to guide the user to the core issues covered in this book. Preface Welcome to the Crisp Retailing Smarts Series, designed specifically for the retail sales associate. This series is based on skill standards developed by a team of industry practitioners and educators under the leadership of the National Retail Federation, the world’s largest retail association.

Find nearly any book by Robert Taggart. Get the best deal by comparing prices from over 100,000 booksellers. Marine Propulsion: Principles and Evolution.

Home Create Flashcards Book Workbook Getting to Know Your Customers (workbook 1. Page 3 Greet Customers in a winning way. 1. Acknowlege the customers presence.

Home Create Flashcards Book Workbook Getting to Know Your Customers (workbook 1). Getting to Know Your Customers (workbook 1). 6 cards Created by affianyanwuu Last updated: Sep 21, 2015. Greet Customers in a winning way. 2. Project a professional and friendly image. By (author) Robert Taggart. In Workbook 1: Get to Know Your Customer, the retail sales associate will learn how to determine customers' needs by listening and asking questions, how to give customers an appropriate greeting, and how to refer customers elsewhere when necessary.

Retailing Smarts: Workbook .

Retailing Smarts: Workbook 1. by Robert Taggart. Select Format: Paperback.

In Workbook 4: Go the Extra Mile, the retail sales associate will learn how to conduct customer follow-up. To get the free app, enter your mobile phone number. Series: Crisp Retailing Smarts (Book 4). Paperback: 50 pages. or. Download to your computer.

If you know your customer, you’ll know what they want from you and from the .

Follow these guidelines and ideas to hop in your customers’ shoes and figure out what exactly they want: Ask them what they want. Recommended Books on How to Get to Know Your Customer: Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management). What the Customer Wants You to Know: How Everybody Needs to Think Differently About Sales.

In Workbook 3: Build a Continuing Relationship, the retail sales associate will learn how to honor manufacturers' warranties, how to adhere to the company's return policy, and how to handle customer complaints graciously

In Workbook 3: Build a Continuing Relationship, the retail sales associate will learn how to honor manufacturers' warranties, how to adhere to the company's return policy, and how to handle customer complaints graciously. By showing the customer that the store stands behind what it sells, the sales associate can help extend the customer relationship beyond the initial sale and build customer loyalty.

In Workbook 1: Get to Know Your Customer, the retail sales associate will learn how to determine customers' needs by listening and asking questions, how to give customers an appropriate greeting, and how to refer customers elsewhere when necessary. By building relationships carefully, the retail sales associate can help create loyalty so customers will return again and again.
Get to Know Your Customer: Workbook 1 (Crisp Retailing Smarts) ebook
Author:
Robert Taggart
Category:
Industries
Subcat:
EPUB size:
1558 kb
FB2 size:
1370 kb
DJVU size:
1476 kb
Language:
Publisher:
Crisp Pub Inc; Workbook edition (June 1, 2006)
Pages:
52 pages
Rating:
4.7
Other formats:
azw lit mobi txt
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